FAQS

FAQ

YOU ASK WE ANSWER

WHERE ARE YOU LOCATION?

we are based in southwest region in Busselton

DO YOU OFFER DELIVERY?

yes we travel all over the southwest

WHICH PAYMENT METHODS DO YOU ACCEPT?

bank transfer only

DO YOU REQUIRE A DEPOSIT ?

Yes, we 50% deposit 1 week of receiving your invoice
final payment due 1 week before your event

WHAT IS YOUR CANCELING POLICY ?

50% deposit is non returnable if full payment is made & you are cancelling over 1 week prior to your event you will be offered a 70% refund or a full credit

WHERE DO YOU SERVICE?

We travel all over the southwest region 1 hour & 20mins ratio from Busselton metro

HOW FAR IN ADVANCE DO I NEED TO BOOK IN?

As much as possible garlands we ask for at least 2 weeks , small orders personalised balloons etc 48 hours notice

DO YOU OFFER PARTY PLANNING?

Yes, we have a range of tiny tots kid package options

WHAT SERVICES DO YOU OFFER?

A range of services to personalised balloons, to hire items, all customed party packages